Laneforest.com Policies

i).Terms and Conditions of Sale and Delivery
ii).Privacy & “web cookie” use
iii).Content Accuracy
iv).Product Availability
v).Listed Contractors
vi).Trademarks and Copyright
vii).External Websites

i). Terms and Conditions of Sale and Delivery
We accept Rock and Stone returns up to 30 days with receipt. Special Order items and Sale items are not returnable.

a) PRIVATE PROPERTY DAMAGE WAIVER: Lane Forest Products, Inc. is not responsible for any damage to the customers property when delivery is made as per customer instructions beyond the curb line. In addition, the customer agrees to pay any truck towing expense incurred if we are asked to dump in a location our driver determines to be unacceptable.

b) DELIVERY INSTRUCTIONS: Lane Forest Products, Inc. relies solely upon delivery instructions provided by the customer and makes every reasonable effort to make the delivery within the window of time requested.

c) QUANTITY: Lane Forest Products, Inc. guarantees the delivery of the full amount of the materials shown on the delivery ticket. Receipted delivery ticket shall be binding upon the customer, unless disputed within twenty-four (24) hours after delivery and shall be a basis for billing.

d) PUBLIC LIABILITY: Customer hereby agrees to hold Lane Forest Products, Inc. harmless from any and all liability to the public and customer’s employees and subcontractors for any injury or damages caused or contributed to by the merchandise being placed in any particular location, and further agrees to accept full responsibility of erecting protective and warning devices. This paragraph shall become effective at the time the material is placed on the delivery site.

e) TERMS: All approved credit accounts are due NET 10th of the month following the date of purchase. Past due accounts will be charged 1.5% (one and one half percent) interest per month (18% per annum). Customer hereby agrees to pay reasonable attorney’s fees and other costs incurred at collection.

f) WARRANTIES: Lane Forest Products, Inc., does not make any other warranties, expressed or implied, for the performance of its materials arising from storage, watering, mixing, applying, use of the materials or otherwise, and there are no conditions, agreements, representations, or obligations between the parties which are not expressed herein.

g) LIEN RIGHTS: Lane Forest Products, Inc. reserves the right to file a lien on any property where materials are furnished but payment is not received. A lien may be claimed for all materials, equipment, labor and services furnished after a date that is eight days, not including Saturdays, Sundays and other holidays, as defined in ORS 187.010, before receipt of this notice. A property owner may be subject to a lien, even if he or she has made full payment to the contractor ordering these materials. For more information regarding ways to protect yourself from the potential lien liability, contact the Construction Contractors Board, an attorney, your contractor, or Lane Forest Products, Inc.

h) RETURN POLICY: All rock, manufactured stone and landscape accessories can be returned within 30 days of purchase for a full refund. Any returns beyond 30 days will receive a store credit. Beyond 60 days there will be a 20% restocking fee. We do not accept returns past 120 days. Clearance items sales are final. Special Order items and Sale items are not returnable.

i) PRICING: Pricing may change without notice. Refer to our Price List page for current pricing.

j) DELIVERY TIME: When purchasing our blower or delivery service we usually schedule within a 2-hour window for your convenience. From time to time it is not always possible to meet this window, if this happens please be assured that we always do our very best and will call you let you know we will be late. We extend our apologies if this happens. We do not take responsibility for any lost earnings or inconvenience this may cause.


ii). Privacy
We do not obtain or share customer information with third parties. Texting opt-out and opt-in instructions are provided as follows: text “STOP” to 541-345-9085 to opt-out of text conversations. Text “START” 541-345-9085 to opt-in of text conversations.

We will use your information only as permitted by law. However, in trusting us with your personal information, we firmly believe in keeping your personal information private. We reserve the right to occasionally email you with upcoming specials, however:

We will not sell, distribute, or generally make available to any third parties any personally identifying information without your express, voluntary consent (also known as ‘opt-in’).

Aggregated Information (information that does not personally identify you), however, may be used in many ways. As one example, we may combine information about your usage patterns with similar information obtained from other users to learn which pages are visited most or what features are most attractive. Aggregated Information may occasionally be shared with our advertisers and business partners, but cannot be used to contact you individually.

We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by law, in connection with the collection of amounts you may owe to us, and/or whenever we deem it appropriate or necessary to give such information to law enforcement authorities. Please note we may not provide you with notice prior to disclosure in such cases.

Why do we use cookies?
 
We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.
 
The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
 
How can I control cookies?
 
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
 
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
 
The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:

 
These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.
Name: __tlbcpv
Purpose: Used to record unique visitor views of the consent banner.
Provider: .termly.io
Service: Termly View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 1 year
 

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.

Name: _gat#
Purpose: Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session.
Provider: .laneforest.com
Service: Google Analytics View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 1 minute
Name: _ga
Purpose: It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years.
Provider: .laneforest.com
Service: Google Analytics View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 1 year 11 months 29 days
Name: _gid
Purpose: Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
Provider: .laneforest.com
Service: Google Analytics View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 1 day


iii). Content Accuracy
Although we always try to bring you the most pertinent, up to date information around, the LaneForestProducts.com website and related material are provided on an ‘as is’ basis without any warranties or guarantees of any kind, including timeliness, accuracy of content, or fitness for a particular purpose.

Lane Forest cannot be held accountable for loss or injury sustained due to any written content herein.  Content on our website is for informational use only.  We retain the right to update or change the content at any time without previous notice.

Additionally, our website may contain the views and/or opinions of others as a resource for readers, but Lane Forest Products does not endorse, guarantee, or warrant these views or opinions


iv). Product Availability
Product prices and availability are subject to change without notice.


v). Listed Contractors
Lane Forest Products does not endorse any contractor/landscaper listed on this site, nor does Lane Forest Products make any guarantees about their workmanship, cost, or availability.


vi). Trademarks and Copyright
All registered trademarks are property of their respective owners. Unless otherwise stated or part of the public domain, the copyright, code and similar rights in all material published on LaneForestProducts.com are owned by Lane Forest Products. None of this material may be used for any commercial or public use without express written consent.


vii). External Websites
Areas of LaneForestProducts.com link to external websites. These links are offered as a convenience and for informational purposes only; their inclusion does not constitute an endorsement or an approval by Lane Forest Products of any of the products, services, or opinions of the external providers. Lane Forest Products bears no responsibility for the accuracy or the content of external sites.